How AI phone answering works for small businesses — what it does, what it costs, and whether the numbers add up.
For a small business, every missed call is a missed opportunity. An AI receptionist answers instantly — day, night, weekend, bank holiday — and never puts a caller on hold. For businesses that rely on inbound enquiries, the business case is straightforward.
Telexico's AI receptionist answers calls in a natural, conversational voice. It handles common enquiries, takes messages, books appointments directly into your calendar and sends you a summary of every call — including the caller's name, number and what they needed. It's not a voicemail. The caller has an actual conversation.
Any small business that receives inbound calls and doesn't always have someone available to answer them. Common users include dental practices, solicitors, garages, salons, estate agents, restaurants, care homes and tradespeople. If your phone rings while you're with a customer, on a job, or outside working hours — an AI receptionist captures every lead.
A full-time receptionist costs £22,000–£28,000/year including on-costs. An AI receptionist handles calls 24 hours a day, 365 days a year for a fixed monthly fee. For businesses that need call handling outside standard hours, or simply can't justify a full-time receptionist, the economics are clear.
Call Telexico's live AI demo on 07728 213627 and hear exactly how it handles a call.
Answers inbound calls automatically, 24/7. It can take messages, book appointments, answer common questions and send you a summary of every call.
Telexico's AI receptionist service starts from a fixed monthly fee. Contact us for pricing tailored to your call volume and requirements.
Modern AI voice systems are highly natural. Many callers don't realise unless told. You can configure the AI to introduce itself however you prefer.